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Bookings should be confirmed within two days, otherwise we can’t guarantee there will still be space.<\/p>\n
Our office<\/strong><\/p>\n Corner of Oban and Shiel Streets, Glenorchy, open from 8am until 5pm. We are on Google Maps.<\/p>\n You need to pick up a key box from our office in Glenorchy, or the Caltex petrol station in Te Anau.\u00a0<\/p>\n You will drive to the track car park, lock your car using our key lock box and start your hike. The key box can be dropped off a day or 2 late if you are staying in Milford Sound or Kinloch.<\/p>\n Private\/Rental Car<\/strong><\/p>\n If you are hiring a rental car, we will need to know the name the hire is booked under, company name and booking number. For private vehicles, please make sure your car is road legal and safe to drive, otherwise we will not be able to move it due to insurance issues.<\/p>\n Rental company charges<\/strong> These are the only ones that charge for this, at this stage. Insurance<\/strong> Some rental car company insurance policies do not cover you on any unsealed road. We will contact the rental company to add our driver details a few days before moving your car.<\/p>\n We accept liability for the insurance excess up to $5000, while shifting your car.<\/p>\n Keys<\/strong> If your car has a proximity sensor key or push button start, you will need to wrap your key in tin foil. The key box can be picked up from in front of our office at any time, 1 Shiel Street, Glenorchy. If you are staying in the bush an extra day or two, the key box can be drpped off when you come through Glenorchy or Te Anau.<\/p>\n Petrol\/Gasoline<\/strong> For some tracks, your car will travel more than 500km between petrol stations.<\/span><\/p>\n Payment \/ Cancellations<\/strong><\/p>\n Payment is required to secure your booking.<\/p>\n Unused fuel money will be refunded into your account.<\/p>\n Cancellations and Covid cancellation policy at https:\/\/trackhopper.co.nz\/policies-terms-and-conditions\/<\/a><\/p>\n
\u00a0“Trackhopper” sign in front.<\/p>\nHow does it work?<\/h3>\n
Later, we will pick up your car and deliver it to the other end of the track by 11am on your last day, unless you want an earlier time.<\/p>\n
We will need to know your car registration (licence) plate number, make\/model after you pick it up.<\/p>\n
Snap,Ace and Europcar will charge you for each day for the duration of your hire for additional drivers.
Abell and Enterprise\/Alamo\/National will charge you about $30 for additional drivers.
Go Rentals will charge you $10 for each additional driver.<\/p>\n
Some Queenstown branches don’t charge these fees if they know it is Trackhopper.<\/p>\n
We can not shift Iconic, Apollo\/Hippie and Cheapa campers as we can not get insurance cover.<\/p>\n
(There are 9kms of metal (unsealed), formed road at the Routeburn Shelter end of the track.)
It is best to check with your rental car company.<\/p>\n
We have lockable key boxes free for your use.
The 4 number code for the key box is inside the box. Make sure you remember it.
The key can be put inside the box and hooked up under the back bumper of your car or on a loop style door handle.
We will leave it in the same place that you leave it for us.<\/p>\n
We have tin foil in front of our office.<\/p>\n
We are the first house on the right as you come into Glenorchy, “Trackhopper” sign out front.
The key box can be left at the Caltex petrol station on the main road through Te Anau, after your hike. We will leave you a note.<\/p>\n
Your car needs to be fully fueled at the last major town you pass through .
We will top it up during the relocation if required.<\/p>\n